Handled

Careers · We're hiring

Research assistants who get things done

At Handled, every assistant is a researcher first and also works as an administrative and executive assistant. You'll support Deaf, hard-of-hearing and speech-impaired clients with the calls, paperwork and research that slow their lives down.

See open roles How we hire

The job

One role, three kinds of work

You won't be stuck doing one thing all day. Most weeks mix all three.

Research

Find Deaf-friendly doctors, compare insurance plans, look up tenant rights, track down the right office and contact. Then turn it into a short, clear summary your client can act on.

Administration

Make calls on your client's behalf, book appointments, fill out forms, handle billing disputes and follow up until each task is done.

Executive support

For working professionals: manage calendars and inboxes, prepare for meetings, take notes, book travel and keep their work moving.

Open roles

Positions we're hiring for

All roles are remote within the United States. We hire both W-2 employees and 1099 independent contractors, and we'll talk through which fits you before any offer.

Research & Administrative Assistant

  • Remote (U.S.)
  • Part-time or full-time
  • Entry to mid level
  • $18–$24 per hour
  • W-2 or 1099
Apply for this role

What you'll do

  • Make calls for clients to offices, insurers, banks and landlords
  • Research providers, services and options, and write clear summaries
  • Schedule appointments and manage reminders
  • Prepare forms and applications for client review
  • Log every task and send written updates

What you bring

  • Excellent written English
  • Confident, professional phone manner
  • Strong online research skills
  • Comfort with Google Workspace or Microsoft 365
  • Reliability and discretion with private information

Nice to have

  • ASL fluency, or experience with the Deaf community
  • Experience with AAC users or speech differences
  • Customer service, medical office or insurance experience

Executive & Research Assistant

  • Remote (U.S.)
  • Full-time
  • 3+ years experience
  • $25–$35 per hour
  • W-2 or 1099
Apply for this role

What you'll do

  • Support Deaf and speech-impaired professionals and business owners
  • Own calendars, inboxes and meeting logistics
  • Prepare research briefs, reports and meeting notes
  • Represent clients on calls with partners, vendors and institutions
  • Manage travel, projects and follow-ups

What you bring

  • 3+ years as an executive, administrative or research assistant
  • Polished writing for professional audiences
  • Sound judgment and the ability to work without close supervision
  • Experience with project tools such as Asana, Trello or Notion

Nice to have

  • ASL fluency
  • Background in legal, healthcare, finance or tech
  • Experience with CRMs such as HubSpot

Don't see your fit? Join our talent pool

  • Remote (U.S.)
  • Flexible hours
Send a general application

We match assistants to clients as we grow. If you're organized, curious and good with people, apply and tell us what you're best at. We'll reach out when a client fits your skills and schedule.

Working at Handled

What it's like to work here

Remote and flexible

Work from home anywhere in the U.S. Your hours are built around your availability and your clients' needs.

Long-term clients

You stay with the same clients and build trust over time. This isn't a gig queue.

Training that prepares you

Orientation on Deaf culture, AAC, privacy, consent and call handling before your first client.

Support when you need it

Our team is there for tricky calls, difficult situations and questions. You're never handling it alone.

How we hire

Our hiring process, step by step

We review every application by hand and reply to everyone, usually within 5 business days.

  1. Apply online

    Fill out the short form below and upload your resume. Takes about 10 minutes.

  2. Short research task

    A small, real-world exercise, such as finding three Deaf-friendly dentists in a city and summarizing the options.

  3. Interview

    A video interview in ASL, spoken English with captions, or by text chat. Your choice.

  4. Background check

    Plus a confidentiality agreement, because you'll handle clients' private information.

  5. Training

    Orientation on our tools, privacy rules, Deaf culture and AAC communication.

  6. Meet your first client

    We match you with a client whose needs fit your skills and schedule.

Inclusive hiring

We hire from the community we serve

Deaf, hard-of-hearing and speech-impaired applicants are encouraged to apply. Many tasks are written, and we pair assistants and clients so every task gets done the right way.

Need an accommodation during hiring? Tell us in your application or email careers@handledassist.com. Handled is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected characteristic.

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